Being in my late 20s I worked for different industries already and been to different training classes depending on the area of work. The most exciting training I attended is regarding "Wowing" a customer as most industries make profit because of customers and a loss of 1 customer can multiply into a hundred.
Working in the hotel before we had a training about different aspect in the hotel from being the ambassador, crew, gsa, housekeeping and many more including security and safety. Even though we are not assign in the lounge or restaurant we had food and beverage training on how to properly handle customers and give them the excellent service to keep them coming back. Our trainer used the waitress training DVD which is really useful and informative as you can tell by their actions if they are providing the perfect service to the customers. Aside from watching the informative DVD our trainer has a treat to someone who will get the highest score in the assessment after the training and guess what? I got the prize!
Working in the hotel before we had a training about different aspect in the hotel from being the ambassador, crew, gsa, housekeeping and many more including security and safety. Even though we are not assign in the lounge or restaurant we had food and beverage training on how to properly handle customers and give them the excellent service to keep them coming back. Our trainer used the waitress training DVD which is really useful and informative as you can tell by their actions if they are providing the perfect service to the customers. Aside from watching the informative DVD our trainer has a treat to someone who will get the highest score in the assessment after the training and guess what? I got the prize!
